
Come work with us!
By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a job. It’s a mission!
We offer full-time employees a comprehensive benefits package including a hybrid work schedule, 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance the first of the month following employment, short term disability, long term disability, critical accident insurance and a 403(b) with an organization match and 3 year vesting schedule.
View our current job openings and learn how to apply below.
Open Positions
By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job – it’s a mission! Come work with us!
Position Summary:
The Vice President of Human Resources leads the daily organizational Human Resources function for the organization and is responsible for developing and executing human resource strategy, policies, programs and services in support of the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, talent management, legal compliance, employee relations, change management, performance management, professional development, and compensation. Provides Human Resources consultation and services to internal management, supervisors, and employees.
We offer a hybrid work environment and a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization- match and 3 year vesting schedule.
Key Responsibilities:
- Serve as an internal organizational consultant, strategic partner, and expert resource to management and staff, providing counsel, outreach, and service in a variety of HR areas including staff/workforce planning and projection, recruitment and retention strategy, position analysis, conflict resolution, performance management, etc., ensuring consistent application of HR procedures/programs across the organization.
- Review and make recommendations to executive management for improvement of the organization’s policies, procedures and practices on human capital matters.
- Work directly with department leadership and supervisors to assist them in carrying out their responsibilities on human capital matters.
- Communicate changes in the organization’s personnel policies and procedures and ensure that proper compliance is followed.
- Responsible for managing the department budget and organizational professional development budget.
- Coordinate job training/development opportunities with management to ensure continued learning of staff.
- Maintain knowledge of industry trends and employment legislation. Ensure compliance with federal, state and local legislation pertaining to all human capital matters.
- Develop comprehensive strategic recruiting and retention plans to meet the human capital needs of strategic goals.
- Develop and implement comprehensive compensation and benefits plans that are competitive and cost-effective and attractive to candidates.
- Provides guidance and leadership to the human resource management team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues.
Qualifications:
- A minimum of 15 years of HR experience, with at least five years of executive HR experience.
- A BS/BA degree from an accredited college/university; MBA or MA/MS in human resources or related field preferred. Masters level coursework preferred but not required.
- SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) certification preferred.
- Proven comprehension of employment law and common human resources practices.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Thorough knowledge of employment-related laws and regulations.
- Knowledge of and experience with varied human resource information systems.
- Proficient with Microsoft 365 or related software.
To apply send your resume to Careers@unitedwaystl.org
Employment is contingent upon a successful background check.
To view the position and apply, click here.
United Way of Greater St. Louis is an Equal Opportunity Employer.
By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!
In this role, the Grants Compliance Manager is responsible for researching, preparing, and submitting grant proposals/reports that support agency goals and meet funder guidelines and criteria. In the capacity of grant compliance management, this role is responsible for shaping organizational strategy by continuous identification and sourcing of campaign and non-campaign grant opportunities, preparation and submission of grant applications, and coordination of all grant-writing activities with internal and external stakeholders.
General Responsibilities:
Administration, Coordination and Tracking
Collaborate with appropriate staff teams to identify resource needs for grant related projects (staffing, equipment, space, etc.), and develop budgets accordingly
Coordinate and lead a cross-functional internal committee responsible for final review of new funding opportunities and innovation of potential projects before grants and proposals for contracted services are submitted
Manage end-to-end grant application and reporting processes, track follow-up activities, and confirm grant approval and funding requirements utilizing tools and technology to source, track and manage the grants life-cycle
Produce monthly grants status reports for distribution to leadership team
Grant Research and Sourcing
Determine the needs for funding, write and develop grant programs and proposals for opportunities relevant to the organization’s fundraising goals and impact objectives
Conduct research and prospecting activities to identify multiple sources for public, foundation, corporate, federal, state and local grant funding
Conduct ongoing grants administration and research, including analyses of grant reports and trends
Cultivate relationships with potential private and public funding sources
Grant Writing and Development
Grant proposal preparation and budget development, working closely with program and project teams
Write, assemble, edit, and submit accurate grant proposals in a timely manner to a variety of funding organizations and foundations in exact accordance with the prescribed guidelines and criteria
Create compelling written and oral communications to support United Way program/project operating funds
Grant Compliance Administrator:
Regulate all grant administration policies, systems, and documentation to ensure compliance, incorporate best practices, and ensure excellent controls
Liaison among finance, development, and program departments and staff ensuring an accurate and transparent process for the entire grant life cycle grant agreements and MOUs
Track pre-and post award management, invoice payment process for United Way’s public and private grants portfolio, creating reports and monitoring
Develop and maintain a Grants Standard of Operations Manual concerning policies and procedures and updates
Grant Monitoring & Evaluation:
Provide hands on training to grantees as it relates to grant administration and compliance policies.
Manage the due diligence process for each sub-grantee’s ability to comply with governmental regulations with a thorough review of all their financial and operational policies.
Design and execute sub-grantee monitoring processes, collecting and analyzing data, documenting results, and identifying and discussing implications.
Proactively interpret and assess sub-grantee gaps, provide technical assistance as necessary and surface and address issues. Perform other duties and/or responsibilities as required to satisfy the needs of the organization.Participate in the identification, recruitment, orientation and training of all levels of volunteers.
Key Accountabilities:
- Generate new revenue through grant writing engaging public private, federal, state, and local funders with our services
- Draft proposals/LOIs, grant application narratives, and budgets collaborating finalization leadership, program staff, and finance
- Maintaining library of grant support documents including resumes, bios, IRS forms, Board/staff diversity lists, etc.
- Assembling all necessary supporting materials and documents including budget reports, outcome measurements, success stories, etc.; submit reports to funders with staff support.
Knowledge, Skills and Abilities:
- Bachelors’ degree in English or Journalism or Communications or Marketing
- Minimum of five years’ demonstrated experience in nonprofit grant writing, successful, documented track record of procurement of grants and management
- Experience with grants administration and/or compliance (governmental/federal grant experience is a plus)
- Experience working with grants management databases.
- Knowledge and application of best practices in grantmaking.
- Knowledge of current state and federal regulations pertaining to IRS, OMB (Office of Management and Budget) circulars, and advocacy grantmaking.
- Possession of financial acumen is preferred
Employment is contingent upon passing a background check.
United Way of Greater St. Louis is an Equal Opportunity Employer.
To view the position and apply, click here.
We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.
United Way of Greater St. Louis is an Equal Opportunity Employer.
By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!
Position Summary:
The Director of Content & Digital Engagement sets strategy and implements plans for United Way’s online communications and interactions. Through social media, email marketing, video, marketing automation, websites, online advertising and more, the Director of Content & Digital Engagement creates year-round engagement opportunities with donors, volunteers, and community members, is a key function of the Marketing and Communications Department and works across the organization to ensure a comprehensive approach to digital and visual communications. Additionally, this role supervises the Digital Marketing Manager & Social Media Specialist.
The S2G Event and Volunteer Coordinator will assist the S2G Manager with event planning details. This also includes assisting with client billing and tracking client payments. Additionally, the coordinator will periodically attend projects and assist with event set-up as well as interact with clients. The coordinator will provide a professional public presence and uphold United Way’s organizational values during S2G events.
General Responsibilities:
- Set digital engagement strategy for United Way’s main audiences
- Bring together strategic, creative, and technical skills to understand how digital capabilities can help us better tell the United Way story
- Develop engaging online products (content, video, sites, email campaigns, etc.) for key audiences
- Create comprehensive email marketing plan, including e-newsletters and marketing automation, for more than 200,000 people and across several audiences
- Plan and implement online advertising to meet specific audience goals
- Creatively use video to tell the United Way story (includes working with vendors on external facing videos)
- Maintain and drive continuous improvement of United Way’s web properties
- Measure, track, and analyze digital engagement across platforms; adjust strategy per data
- Daily monitor social media to engage audiences, including crisis communications
- Create and maintain online giving avenues
- Sourcing and implementing innovative digital fundraising solutions to enhance organization’s outreach and donor engagement
- Work across organization to manage and maintain email marketing database
- Supervise digital team
- Work with corporate partners to help them find and utilize the right digital tools to address challenges and meet their goals, as needed
- Contributes to the overall success of United Way by performing other essential duties as requested.
KSA (Knowledge, Skills and Abilities):
- Bachelor’s degree in communications or related field strongly preferred.
- Deep understanding of online tools and engagement strategies
- Extensive communications skills, (verbal, writing)
- Supervisory experience preferred
- Superior understanding of donor segmentation, messaging, calls to action and branding
- Above average ability to develop strategy while managing details
- Strong project manager with ability to manage multiple projects, ideas, and goals
- Ability to use and maintain email marketing and marketing automation systems
- Ability to understand and write basic HTML code
- Ability and preference to work with a team
- Ability to work under pressure with short deadlines and communicate effectively in crisis situations
Employment is contingent upon passing a background check.
United Way of Greater St. Louis is an Equal Opportunity Employer.
To view the position and apply, click here.
We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.
United Way of Greater St. Louis is an Equal Opportunity Employer.
By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!
Job Summary: The Community Information Exchange (CIE) Coordination Center Manager (indicated here as CIE CC Manager) is responsible for the day-to-day operations of the CIE Coordination Center, which works to connect clients referred to the CIE CC with Community Impact Exchange (CIE) Network Partners or 211 resources.
Position Responsibilities:
- Develop policies and procedures for monitoring CBO’s compliance with Service Level Agreements. Monitor CIE CBO referral dashboards and assign follow-up tasks to team members.
- Provides day-to-day oversight of the CIE Coordination center and Critical Medical Needs programs.
- Creates grant and contract related reports and submits them to Director or VP for approval.
- Hire, train, supervise to include scheduling and managing time off for CIE Navigators
- Monitors response times to referrals, case documentation, and case closures, ensuring team meets service levels and provides high quality customer service.
- Work with Director to develop individual and team performance metrics (including quality assurance for customer care and documentation). Track individual and team performance metrics.
- Represents programs at internal and external meetings, including but not limited to the CIE Partner Network, CIE Steering Committee, and CIE User meetings.
- Work closely with the CIE Director and CIE Community Partnership Manager to establish best practices related to Community Based Organizations (CBO’s) and Healthcare Providers utilizing the CIE CC.
KSA (Knowledge, Skills and Abilities):
- Associate degree or bachelor’s degree (preferred) in human services, social work, or related field
- Two or more years working in a social service field with a minimum of 2 years supervisory experience
- Strong verbal, written communication, and problem solving skills
- Proficient with Microsoft Office Suite (Excel, Word, PowerPoint)
- Self-starter, demonstrated ability to work independently and within teams, meet deadlines, and manage project effectively prioritizing competing goals and tasks with a high level attention to detail and accuracy
To view the position and apply, click here.
We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.
United Way of Greater St. Louis is an Equal Opportunity Employer.
By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!
The Systems Change Director is responsible for the day-to-day management of the team, providing facilitative, administrative, and technical support to staff and stakeholders involved in advancing United Way systems change efforts. The role ensures that new processes, systems, and technologies are adopted effectively while minimizing disruption and maximizing benefits. The Systems Change Director -reports to the Vice President, Impact Strategies and Systems Change, and serves as a lead across the UW community. In this role, the Director will lead initiatives, projects, and program investments that ensure increased stability for individuals and families in our region. A significant focus of this role is managing complex programs and projects, equipping and supporting stakeholders in facilitating change to assist individuals and families in their journey toward self-sufficiency and improved long-term economic security. This position plays a vital role in our leadership structure for systems change initiatives.
General Responsibilities:
Leadership and Management: Provide leadership and guidance to staff and volunteers, fostering a culture of innovation and continuous improvement and development while coaching and facilitating collaboration among stakeholders, and community-based organizations.
Program Development and Evaluation: Oversee the development and evaluation of programs, ensuring that they are evidence-based and effective in achieving desired outcomes.
Data Analysis and Reporting: Analyze data to track progress on systems change initiatives, identify areas for improvement, and report on outcomes to stakeholders.
Compliance: Ensure grant and contract compliance, including grant reports, data tracking and analysis, risk reduction, and quality improvement.
Collaboration and Partnerships: To advance shared goals and foster collaboration and partnerships with other organizations and community stakeholders.
Strategic Planning: Assist in developing and implementing long-term strategies for systems that aligns with the organization’s vision and mission.
Communication and Outreach: Help develop and implement communication strategies to raise awareness about systems change efforts and engage stakeholders.
Fund Development: Help cultivate a funder pipeline and provide input to the development of revenue strategies, including assisting with the grants writing process in partnership with internal colleagues.
Facilitating Meetings: Ensure effective facilitation and support of stakeholder meetings including preparing meeting materials and ensuring regular and ongoing stakeholder communication.
Key Accountabilities:
Fiscal and Operational Effectiveness: achieves objectives within allocated resources and develops ways to streamline workflows to produce desired outcomes.
Business acumen: knowledgeable about programs, grants, and contracts, as well as building and maintaining partnership relationships.
Action Orientation/Leadership: drives for goal completion and adjusts as new demands emerge; identifies resource needs and problem-solving orientation.
Relationship Building and Communication: demonstrates excellent interpersonal skills, engenders trust with leaders and community partners, promotes the common good, and exercises active listening.
Judgment and Decision-making: make sound decisions under pressure, avoid assumptions, weigh risks, ask good questions, demonstrate critical thinking, delegate effectively, and follow up.
Knowledge, Skills and Abilities:
Education: Master’s degree desired in a relevant field such as social work, organizational development, or public policy.
Experience: Proven experience in leading and managing systems change initiatives within a nonprofit or related organization with a minimum of ten years managing five or more staff and the executive presence to inspire confidence and passion in internal and external audiences.
Skills: Strong leadership, communication, and interpersonal skills; ability to work collaboratively with diverse groups; knowledge of systems change principles; proficiency in data analysis and reporting.
Knowledge: Understanding of systems thinking, program evaluation, and community engagement.
Ability: Manage multiple projects/programs, be flexible, and often complete tasks with a short deadline and the ability to quickly build relationships with a cross-sectorial range of stakeholders in the local or regional area, including senior executives.
Other: Strong analytical and problem-solving skills, ability to work independently and as part of a team, and a passion for social change.
To view the position and apply, click here.
We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.
United Way of Greater St. Louis is an Equal Opportunity Employer.
By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!
Program Manager, Capacity Building Initiatives
The Program Manager supports United Way’s Capacity Building Initiatives (CBI), including United Way Academy, Thrive Well cohorts and related leadership and learning programs that strengthen nonprofit partners and community-based organizations. This position coordinates logistics, manages data systems, assists with event planning, supports participant engagement, and helps execute strategies to build the capacity of the social sector.
General Responsibilities:
Program Coordination
- Support the planning, coordination, and implementation of capacity-building programs, trainings, and workshops.
- Maintain program calendars, communications, and timelines in collaboration with internal departments and external partners.
- Coordinate logistics for virtual and in-person events, including venue setup, catering, session materials, and technology needs.
- Collect and organize program documentation, attendance, feedback, and outcomes for reporting and improvement.
- Serve as a liaison to program participants and external partners, providing customer service and timely information.
- Support post session follow-up with session participants and external partners as appropriate
Data Management and Evaluation
- Track participant registration, attendance, and evaluations using designated systems.
- Support data entry, cleaning, and analysis to measure program effectiveness.
- Assist in creating clear, accurate reports, dashboards, and summaries by collecting and analyzing data to support decision-making and track performance
Communications and Outreach
- Assist with email communications, newsletters, and promotional materials.
- Help maintain the United Way Academy website and provide content to the marketing team.
- Assist with outreach and recruitment of program participants, contracted facilitators and other speakers
Collaboration and Teamwork
- Coordinate with other departments to ensure alignment with United Way strategic priorities.
- Attend and support internal and external meetings on behalf of the Capacity Building team.
- Provide administrative support to the Director and contribute to a positive and collaborative team culture.
Key Accountabilities:
- Coordinate program logistics and materials
- Track participation and evaluation data
- Support communication efforts
- Ensure smooth operations, effective session implementation and participant engagement
- Collaborate with internal and external stakeholders
Knowledge, Skills, and Abilities:
- Ability to work both independently and collaboratively in a fast-paced environment Interest in supporting community-based organizations and nonprofit professionals
- Bachelor’s degree in nonprofit management, public administration, education, or related field; or equivalent work experience
- At least 2 years of experience in project coordination, program support, or nonprofit work
- Experience with program design, curriculum development, and adapting content for adult learners
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office and comfort with learning new technology platforms (e.g., Zoom, SurveyMonkey, Salesforce, Menti-meter)
To view the position and apply, click here.
We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.
United Way of Greater St. Louis is an Equal Opportunity Employer.
By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!
211 Missouri and Southwest Illinois is a 24-hour comprehensive information and referral service available to residents of Missouri and Southwest Illinois that connects people to community resources.
211 Navigation Center Agents respond to inquiries through multiple queues within the United Way 2-1-1 Call Center, including phone, web chat and email inquiries. Specialists are responsible for assessing each person’s needs and properly referring them to an appropriate health and human service organization.
This position includes:
- Receiving in-bound chats, telephone calls, and emails from people requesting assistance.
- Engaging callers to assess their needs while utilizing a database to search for services, providing accurate and relevant information to callers to help them meet their needs
- Identifying and escalating priority issues documenting all call information according to standards
- Within 18 months, the person in this role will have completed the AIRS Certified Information and Referral Specialist (CIRS) exam.
If you have excellent experience in social service or customer service, the ability to handle crisis situations, and excellent verbal communication skills this may be the role for you! Requires a Bachelor’s degree or high school diploma with 3+ years experience in social service and/or call center environment; a basic knowledge of social service systems and how individuals access services and advanced customer service and problem-solving skills along with the ability to accurately type at least 45wpm. Proficient in Microsoft Office applications, and be able to utilize multiple computer-based systems for documentation.
While this role has the opportunity to work remotely, all employees must live in the metro St Louis area (Illinois or Missouri).
To view the position and apply, click here.
United Way of Greater St. Louis is an Equal Opportunity Employer.
By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job.
It’s a mission. Come work with us!
The Housing Plus Operations and Program Manager is responsible for the day-to-day operations of the 211 Housing Plus program and supports the 211 Navigation Center. General duties include hiring and supervising team members, scheduling team to ensure proper coverage, and representing the program at internal and external meetings.
Responsible for establishing, maintaining, and elevating relationships with government representatives, homeless service providers, volunteers, etc. It is the Housing Plus Operations and Program Manager’s responsibility to stay abreast of funding proposal due dates, manage proposal timelines, and work with leadership to complete and deliver proposals as well as for monthly and quarterly grant-related reports and any ad hoc report requests.
Housing Plus operational hours are Mon-Fri 7:30am to 5:00pm. However, this position is responsible for ensuring after-hours coverage and coordinates with third-party after-hours vendor to ensure seamless operations. Also supports 211 Navigation Center team during normal and holiday hours.
General Responsibilities:
- Acts as liaison between the program and the Homeless Management Information System provider, working with them to create reports, train new team members, schedule audits, etc.
- Hire, train, and supervise an assigned team
- Manage daily operations, including scheduling and managing time off for assigned team. Coordinates with 211 Program Manager and 211 Director for supplemental shift coverage for planned and unplanned staffing shortages. Acts as back up when needed.
- Serve as liaison with shelter directors and others to whom the program makes shelter referrals; follow up on complaints/problems with referrals.
- Represent program at internal and external meetings, coalitions etc. specifically in required Continuum of Care meetings and subcommittee meetings across the region. Provides leadership at these tables and can make operational changes, that do not impact finances, that are suggested or needed by committees.
- Remains apprised of developments or changes in regional homeless and prevention services. Communicates trends, changes, challenges, and plans with leadership on a regular basis.
- Pull and create monthly and quarterly grant related reports to submit to Director for final approval. Presents reports at internal and external leadership meetings.
- Provides timely updates and training to team related to homeless services and resources, processes and call work flow updates, and database updates.
- Develop process and procedures for all after-hours support functions. Communicates changes to after-hours vendor in a timely manner.
- Provides timely and accurate response to City and County requests for information and action.
- Oversees quality assurance related activities including client file management, documentation, and customer service experience.
- Acts as liaison between the program and the Homeless Management Information System provider, working with them to create reports, train new team members, schedule audits, etc.
Knowledge, Skills & Ability
- Must be able to handle difficult situations with mature attitude, judgement, poise, tact and diplomacy
- Associate or Bachelor’s degree (preferred) in human services, social work, or related field.
- Minimum of two years of direct supervisory experience.
- Two or more years working in a social service field, preference for those who have worked in homeless services.
- Ability to work in a fast paced environment and willingness to pitch in to help team.
- Must have a high level of attention to detail and concern for accuracy.
- Self-starter with demonstrated ability to work independently and within teams, meet deadlines, and manage projects effectively.
- Strong verbal and written communication skills. Empathetic listening skills and high aptitude for problem-solving.
To view the position and apply, click here.
United Way of Greater St. Louis is an Equal Opportunity Employer.
By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!
The Data Manager is responsible for developing and maintaining application/reporting software and databases used by our funded agencies, extracting and analyzing data in our database, ensuring high levels of data integrity and quality, overseeing data management processes, conducting community research, creating reports to address requests for both internal and external data, and providing technical support related to data collection and analysis efforts within our community impact function.
General Responsibilities:
- Data & database management
- Data collection, analysis & interpretation
- build organizational understanding of internal and external data by conducting community research and analyzing internal data to create accurate easily interpretable reports, ensure updated, accurate information is shared in appropriate repositories; navigate public data sources to locate nonprofit, and community data that is pertinent to further organizational efforts; develop and manage standard and custom queries to extract data from existing databases; represent Community Impact Division at organization-wide data team meetings; create easily accessible platforms that empower coworkers to locate and understand data; manage a process to efficiently and effectively address organizational data needs.
- Technical support
- work with vendor to troubleshoot issues with online application/reporting portal and databases; support coworkers in resolving issues related to online reporting systems, and resultant reports.
Key Accountabilities:
- Develop and maintain queries and tables within the 211 databases to allow for consistent and standardized data analysis.
- Produce monthly, quarterly and annual reports with data collected from multiple platforms/systems.
- Create compelling and reader-friendly infographics, tables, graphs, maps and other presentation visuals to communicate complex ideas, issues and trends gleaned from statistical reports.
- Ensure validity of critical data is accurately collected.
- Troubleshoot data issues and works in collaboration with internal staff to identify and correct issues and ensure validity and efficacy of data.
- Collaborate with Community Impact teams to integrate insights into program planning
- Proactively identify areas of concern within the department processes or data collection systems and brings those to the Team for discussion.
- Serve as a liaison with the online application/reporting system vendor to ensure all system aspects (online portal, forms, reports, queries, database, etc.) are functional and accurate while ensuring projects are completed on time and according to specifications
- Contribute to the overall success of the United Way by performing other essential duties and responsibilities as assigned
KSA (Knowledge, Skills and Abilities):
- Minimum of two to four years of experience working in data administration and management functions (collection, analysis, communication, distribution, etc.)
- Bachelor’s degree or equivalent experience required.
- High proficiency in MS Office Suite required, including advanced Excel function
- Experience using technology to create custom reports and maps
- Ability to manage data by conducting quality and integrity audits, writing data dictionaries, and building data collection infrastructures appropriate for data needs
- Ability to access, extract, and utilize data from public data sources (Census, DESE, BLS, etc.)
- Ability to quickly learn to navigate technological systems; experience building capacity of others to access these systems is preferred
- Excellent oral and written communication skills that support effective working relationships with a diverse group of individuals both internal and external to the organization.
We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 flexible/personal holidays, 3 volunteer days, parental leave, health the first of the month following employment, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3-year vesting schedule.
United Way of Greater St. Louis supports a hybrid office remote work schedule with both virtual and in-person meetings scheduled.
To view the position and apply, please click here.
United Way of Greater St. Louis is an equal opportunity employer.
Equal Employment Opportunity
It is the policy of the United Way of Greater St. Louis to recognize each person as an individual and to provide equal opportunity to all qualified employees and applicants without regard to race, religion, ancestry, sexual orientation, color, sex, age, disability status, citizenship status, pregnancy, gender identity and/or expression, veteran status, national origin, or any other protected status.
If you require an accommodation to search for or apply for a job with United Way of Greater St Louis, please call 1 (314) 421- 0700 and request a Human Resources team member.
“This is a great way to align my values and my mission along with United Way’s mission and it was a natural fit for me.”
– Sherita
Join Our Team
Our success is driven by our exceptional people. Working at United Way of Greater St. Louis means making a difference.
Our employees use their individual strengths to help solve some of our region’s toughest challenges. We are seeking committed professionals who want to better our community through their skills, knowledge and experience.

What We Stand For
United Way of Greater St. Louis prides itself on working to make a meaningful, measurable impact in the community. We are committed to a positive and collaborative work environment where all employees are appreciated for who they are and what they contribute.
United Way of Greater St. Louis values different backgrounds and perspectives, fostering teamwork and a collaborative environment while maximizing the impact of donations entrusted to us.

“I think my favorite thing about working for United Way is being able to connect what I do with the impact…that feels really great.”
– Ninette
Benefits
We offer competitive health, vision and dental plans to staff and their families, along with wellness initiatives, financial protection plans and a generous 403(b) plan. New employees can earn up to 12 vacation days and 10 paid holidays within their first year of employment and a day off for their birthday! We encourage staff to continue growing their skill sets and fuel their passions by attending seminars and conferences throughout the year.


Culture of Belonging
We’re committed to a positive and collaborative work environment where all employees are appreciated for who they are and what they contribute. We value different backgrounds and perspectives to foster teamwork and a collaborative environment that is imperative to our ability to make a meaningful, measurable impact in the region.